FAQ

Q1: Are you factory or trading company?
A: We are manufacturer,as well as trading company.

Q2: Can you guarantee your quality?
A: Of course. We are the manufacture factory. More importantly, we put a high value on our reputation. Offer high quality products is our principle all the time.

Q3: What should I do if we are not able to operate the machine when we receive it?
A: Operation manual and video demonstration will be sent along with the machine. Besides, we have professional after-sale teams to help you solve any problems.

Q4: How could I get the spare parts on machines?
A:We will send extra sets of easy broken spares and accessories like O ring etc. Non-artificial damaged spares will be sent freely and shipping free during 1 year's warranty.

Q5.What's the payment terms and trade terms for new customers?
A: Payment terms:T/T,L/C,D/P,O/A, Western Union etc.

Q6:What's the Minimum Order Quantity and warranty?
A:MOQ:1 set
Warranty:12 months,some customized products will be 24 months.

Q7:Do I need to pay for the extra cost like tax or duty ?
A:Yes, custom duty / tax it's the buyer responsibility need to pay it, the shipping cost it's not included the tax.